Effective date and brief introduction
Effective date: October 2026; how user-generated content is viewed, kept, and deleted in the kash77 App is described step by step in this policy
It's not just a policy paper; rules for content moderation, reporting, public visibility, and delete requests are all in one place here
What user content exists on the kash77 App
Inbox, profile, comments, and support chats all appear in this list; a single account shows 4 types of content separately
Messages and comments
User-written text, reactions, and reported comments may be stored
Profile picture
If a photo is provided, its metadata may be visible for a short while
Help notes
Information in support tickets is kept until the issue is resolved
Dhaka, Chattogram, and Sylhet users see the same data under the same rules; this comes from the old 2018 framework, so the format remains fixed
Data protection and moderation rules
In the first step, three levels of verification filter inappropriate content, fraudulent language, and spam separately
How reviews are conducted
After automatic scanning, manual review is performed; rules are drawn by analyzing 83,005 previous response types
Who can see
Only the authorized team, and when needed, support agents, view; logging does not stop even with 99.6% uptime
Report abuse
One report is often enough; when reports are submitted, two tasks are done at once: review and risk identification
After kash77 login, issues can be submitted in a support ticket; if there is an error related to Rocket or Nagad content, it is also flagged separately
Public visibility and user rights
Not all content is visible to everyone; visibility is divided into three levels: private, restricted, and public
After registering on kash77, you can change profile visibility; if desired, parts of old posts can be hidden if they comply with the policy
Limit viewing
Content that is not public will be seen only by approved people
Correct information
Requests to correct wrong name, wrong description, or old information
Disable retention
Data outside policy is not retained
Delete, Retain, and Final Say
On request, the delete process proceeds in 2 steps: first verification, then removal or archiving
Some logs are kept for a limited time for security; this section is separate within the 506+ site features, because user rights are the main point here
Contact
If you have questions about privacy Contact page Write here if you wish Help guide And Terms Check compatibility
kash77 App cookie controls and data protection — start with this page to get a clear answer if needed Login Then open your account settings